Who we are
The address of our website is: https://controlco2.space.
What we collect and store
When visitors leave comments on the site, we collect the data displayed in the comment form, the visitor's IP address and the browser user agent to combat spam.
When uploading images to the website, you should avoid uploading images that contain GPS location data (EXIF data). Website visitors can download the images from your website and see this location data.
When you leave a comment on our site, you can indicate whether your name, e-mail address and website may be stored in a cookie. We do this for your convenience so that you do not have to fill in these details again when you leave a new comment. These cookies are valid for one year.
If you have an account and you log in to this website, we store a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
Once you log in, we will store some cookies related to your login information and screen display options. Login cookies are valid for 2 days and screen display option cookies are valid for 1 year. If you select "Remember me", your login will be saved for 2 weeks. As soon as you log out of your account, the login cookies will be deleted.
When you edit or publish a post, an additional cookie is stored by your browser. This cookie contains no personal data and merely contains the post ID of the article you edited. This cookie expires after one day.
When you visit our site, we collect the following data:
- Products viewed by you: for example, we use this data to show you products that you have recently viewed
- Location, IP address and browser type: we use this data to calculate tax surcharges and shipping costs
- Shipping address: we ask you to fill in this information so that we can, for example, calculate the shipping costs before you place an order and then ship it to you!
When you purchase products from us, we ask you to provide information, including your name, billing address, shipping address, e-mail address, telephone number, credit card/payment information and optional account information, such as a user name and password. We use this information for the following purposes:
- Send you information about your account and order
- Responding to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our shop
- To comply with legal obligations, such as the calculation of taxes
- To improve our shopping offer
- To send marketing messages to you, if you choose to do so
If you create an account, your name, address, e-mail address and telephone number are used to automatically fill in the checkout details for future orders.
In general, we store information about you for as long as we need it for the purpose for which we collect and use it. We are not legally obliged to keep it. We keep order information for 10 years for tax and accounting purposes. This information includes your name, email address, and billing and shipping address.
We will also store any comments or reviews that you leave.
Embedded content of other websites
Messages on this website may contain embedded content. For example videos, images, messages, etc. Embedded content from other websites behaves exactly as if the visitor had visited this other website.
How long we keep your data
When you leave a comment, that comment and its metadata are stored forever. This way, we can automatically recognise and approve follow-up comments instead of having to moderate them.
For users who register on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (only the user name cannot be changed). Administrators of the website can also view and change this information.
What rights do you have to your own data
If you have an account on this website or you have made comments, you may request an export file of the personal data we have about you, including any data you have given us. You may also request that we delete any personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security purposes.
Where we send your data
If you request a password reset, your IP address will be included in the reset e-mail.
Visitor comments can be checked via an automated spam detection service.
We collect information about you during the checkout process in our shop.
We share information with third parties who help us provide our ordering and shopping services, and with third parties who help us manufacture our products. A list of these third parties can be requested in writing at any time.
Who in our team has access
Members of our team have access to the information you have submitted to us. For example, both Administrators and Store Managers have access to:
- Order information, such as the products purchased, the date of purchase and the delivery address; and
- Customer information, such as your name, e-mail address, shipping and payment information.
Our team members have access to this information to complete orders, process refunds and provide you with support.
We accept payments via PayPal and Mollie, among others. When processing payments, some data is transferred to PayPal or Mollie. This includes information that is necessary to process or support the payment, such as the total amount of the purchase and billing information.